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Refund Policy

Welcome to the ‘Refund Policy’ webpage for the ‘LinkZoho’ plugin. Krenovate Solutions Pvt. Ltd. (“Krenovate,” “we,” or “us”) understands that our customers may need to request a refund for their purchase of the ‘LinkZoho’ plugin. This policy explains our refund process.

Refund Eligibility

As per our policy, we do not offer refunds for the ‘LinkZoho’ plugin. All purchases made on the ‘LinkZoho’ website are final and non-refundable. We strongly recommend that you thoroughly evaluate the demo version of the plugin before making a purchase to ensure that it meets your requirements.

Exceptional Cases

In rare cases, we may consider refund requests on a case-by-case basis. These are the exceptional cases in which we may consider refund requests:

  • You have been double-charged for your purchase of the ‘LinkZoho’ plugin
  • You were charged for the ‘LinkZoho’ plugin but never received access to the plugin
  • The ‘LinkZoho’ plugin is completely unusable due to technical issues on our end
  • You have identified a critical bug in the ‘LinkZoho’ plugin, and our technical support team is unable to resolve the issue within a reasonable time

If any of the above scenarios apply to you, please contact us at [email protected] with a detailed description of the issue and any relevant information. We will review your request and determine if a refund is appropriate. Reviewed and approved refunds will be refunded back to customer’s bank account within 15 days from date of refund approval.

Contact us

If you have any questions or concerns about our refund policy, please contact us at [email protected]. We will be happy to address your concerns and answer any questions you may have.